At least 24 hours before handoff
Full refund. Date changes are also available, subject to inventory.
ENES
Cancellation & weather policy
Clear timing protects customer plans while keeping prepared inventory and delivery routes manageable.
Under 24 hours
Non-refundable because equipment and routes may already be prepared.
Unsafe weather or beach closure
Choose a refund or move the booking to another available date.
Refund timing
Approved refunds are normally completed within 24–72 hours.